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The study sought to determine the effects of Business Process Outsourcing (BPO) on service quality of catering services in the tertiary education industry.Specifically, the outcome variables were food quality, service quality, and the quality of ambience.A statistically determined sample size of 200 was surveyed over a period of one month.The findings indicated that BPO has got statistical significance on all the hypothesised variables.Based on the results attained it was recommended that...
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The usage of English as the official language of Zambia has disadvantaged a lot of people to access and succeed in higher education. The educational system that was inherited from the colonizers has not radically changed to accommodate students who have struggled to engage and express themselves in English. As a result, many students have dropped out of education of their inability to express themselves sufficiently. This is aggravated by the fact that local languages are only taught at...
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Objective: To determine the pattern and magnitude of eye diseases among the primary and secondary schools' learners in Kafue District in Zambia.Method: A cross-sectional survey of all 73 primary and secondary schools in Kafue.Results: A total of 18,713 enrolled in the study. The prevalence of eye diseases was 20.9% accounting for 17.0% allergic conjunctivitis followed by refractive error 3.3%, and least was retinal disorder at 0.01%. Urban dwellers were affected more than their rural...
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The study investigated the impact of dual co-teaching on the understanding of genetics at Chambishi Secondary School in Kalulushi District of Zambia.A two-group pretest-posttest true experimental research design was used in which quantitative data were collected using a genetics achievement test and a Likert type questionnaire.The study sample consisted of 120 respondents who were drawn from all the six grade 12 classes and 1 biology teacher who worked as a co-teacher.Descriptive statistics...
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Short-term, high-volume surgical training experiences can lead to successful skills transfer and be an effective method of training surgical providers in low-resource settings. However, immediate skills acquisition does not guarantee long-term performance of surgical procedures by trainees. This study aims to determine the long-term impact of a short-term plastic surgery training rotation (STR) on general surgeon contribution to plastic surgery capacity building in Rwanda. A retrospective...
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Abstract Climate change has emerged as one of the greatest challenges faced by the world today. Adverse impacts of climate change are visible across sectors like agriculture and other natural resources due to increasing average temperature and changing weather patterns. Africa constitutes around 13% of the global population but contributes the least (around 2%) to greenhouse gas (GHG) emissions globally. Concerning the global climate vulnerability index, Africa is most impacted (around 21%)...
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A Research Project Submitted in Partial Fulfilment for the Award of the Masters of Education Degree in the School of Education of Kenyatta University
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While the use of surveys to understand perception of climate change and adaptation is common in research on agriculture, the reliability of aspects of the methodology is still largely untested. In particular there is limited evidence on (i) the degree to which measures of perception are sensitive to questionnaire design (ii) the accuracy of recall methods for climate change and (iii) the degree to which measures of adaptation based on recall from one-time surveys match the historical record....
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Background: The terminal stages of most chronic organ-related diseases are often characterized by end-stage organ failure. Organ donation with subsequent transplantation represents the best clinical practice. Although several studies on the knowledge and attitudes of medical students toward organ donation and transplantation have been conducted elsewhere, similar reports are few in Nigeria. Aim: This study aimed to determine the knowledge and attitudes of clinical students in a Nigerian...
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This chapter is part of a doctoral study, and it explores the possible factors that hinder and impede student transition from the conventional schools to an open and distance learning (ODL) schooling system. The study was driven by the notion that change in the learning environment could be one of the possible factors having an impact on students’ ability to integrate into the distance learning environment. The research design was an exploratory case study that follows both qualitative and...
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Abstract Purpose This article explores the drivers of transformation to competency-based nursing education in Rwanda. Method The Strauss and Corbin grounded theory approach was used. Ethics approval was obtained prior to data collection. Data were collected using in-depth interviews of academic staff and students, and documents being analyzed using constant comparison. Results Four categories of transformative factors emerged: (a) the political agenda of the country, (b) the transformation...
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in Rwanda, the estimated out-of-pocket health expenditure has been increased from 24.46% in 2000 to 26% in 2015. Despite the existence of guideline in estimation of out-of-pocket health expenditures provided by WHO (2018), the estimation of out-of-pocket health expenditure still have difficulties in many countries including Rwanda.the purpose of this paper was to figure out the best model which predicts the out-of-pocket health expenditures in Rwanda during the process of considering various...